A. Permitted Use

You may use our website and services for legitimate business purposes, including:

• Accessing information about our machinery, equipment, and services
• Submitting inquiries, quotation requests, and support requests
• Engaging in authorized business communications
• Viewing product specifications and company information

B. Prohibited Activities

You may not:

• Use our website or services for unlawful or fraudulent purposes
• Attempt unauthorized access to our systems, servers, or data
• Interfere with the operation or security of the website
• Reproduce, copy, distribute, or exploit website content without permission
• Upload malicious software, viruses, or harmful code
• Engage in activities that may damage our reputation, operations, or systems

A. Equipment and Services

Engirise Middle East provides information and services related to:

• Heavy construction equipment
• Industrial machinery
• Material handling equipment
• Spare parts and attachments
• Technical support and after-sales services

Specific terms relating to sales, rentals, warranties, financing, or service agreements may be governed by separate contractual documents.

B. Service Availability

We aim to maintain uninterrupted website and service availability; however, we do not guarantee continuous or error-free access.

We reserve the right to modify, suspend, restrict, or discontinue any part of our website or services at our discretion and without prior notice.

C. Customer Commitment

We are committed to fair business practices, transparent communication, and providing accurate information in accordance with applicable UAE laws and regulations.

A. Service Disclaimers

Our website and services are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied.

We do not guarantee:

• Continuous website availability
• Accuracy of all information
• Compatibility with all devices or systems
• Freedom from viruses or harmful components

B. Limitation of Liability

To the maximum extent permitted by applicable law, Engirise Middle East shall not be liable for any:

• Indirect damages
• Consequential damages
• Loss of business or profits
• Loss of data
• Business interruption
• Reputation damage

arising from the use of or inability to use our website or services.

C. Force Majeure

We shall not be responsible for delays or failures caused by events beyond our reasonable control, including but not limited to:

• Natural disasters
• Government actions
• Internet failures
• Cyber incidents
• Labor disputes
• Supply chain disruptions
• Force majeure events

10.1 Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the United Arab Emirates.

10.2 Jurisdiction

Any disputes arising from these Terms or your use of our website and services shall fall under the exclusive jurisdiction of the competent courts of Dubai, United Arab Emirates. ices.

10.3 Dispute Resolution

We encourage disputes to be resolved through direct communication and mutual discussion before initiating legal proceedings.

A. Modifications

We reserve the right to update or modify these Terms at any time by publishing revised terms on our website.

Continued use of our website after changes are posted constitutes acceptance of the updated Terms.

B. Termination

We may suspend or terminate access to our website or services if:

• These Terms are violated
• Unlawful activity is detected
• Security risks arise
• Required by applicable law

A. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Engirise Middle East regarding the use of our website and services.

B. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain fully valid and enforceable.

C. Assignment

You may not assign or transfer your rights or obligations under these Terms without our written consent.